Archive for September, 2009

Finding a needle in the IT workforce haystack

September 29th, 2009

The challenge associated with finding the best candidates to work for your organization may seem like finding a needle in a haystack. Qualified candidates are out there, but how do you find them, and how do they find you?

In his post “How Recruiting Can Meet the Challenges of a New Economy” on ERE.net, an online recruiter networking community, Kevin Wheeler discusses steps that internal recruiters can take in order to think more broadly about talent. With the economy slowly reemerging from the recession, Wheeler states that “rather than a focus on rapid growth, companies will look for sustainable growth,” and with the average age of individuals in the workforce increasing due to the baby boomer generation working longer and less younger people seeking regular corporate jobs, Wheeler asserts that, “learning to re-use and find new positions for internal talent will be important.”

The five steps that Wheeler lists in his post include:

1.       Realize what is happening and accept it.

2.       Assess your organization’s talent.

3.       Focus on building capability, internally and externally

4.       Communicate and educate

5.       Focus on leadership issues, not tactics.

     Cama Piccini, Recruiting Supervisor for Harris Corporation, presented at an IMF forum last November and discussed why sourcing should be a part of an organization’s recruitment efforts. Piccini defines the sourcing department as the team that is used at the first resource to supplement recruiting efforts and provide effective recruiting strategy. Piccini further defines the sourcer’s role and responsibilities. Some duties include:

·         Cold Calling

·         Networking

·         Name generation

·         Database mining

·         Referrals

·         Complex internet searches

·         Online databases

·         Contact lists

·         Associations

·         Nice job boards

     Piccini also places an emphasis on the importance of recruitment advertising. “There are some sourcing tools and resources specifically around recruitment advertising. Right now, the most important thing to do is to get your name out there, your company culture, values, mission in order to attract that top talent.” Examples of tools utilized to accomplish this include blogs, Youtube, newpapers, magazines, strategically placed internet job postings, e-mails, and online ads. By utilizing these tools, Piccini asserts that companies can also gain better access to passive candidates. In the end, using a sourcing team proves beneficial to the company.

To read the entire IMF report on Cama Piccini’s forum presentation please click here.

Click here to read Kevin Wheeler’s “How Recruiting Can Meet the Challenges of a New Economy,” on ERE.net

Chargeback: To be, or not to be in IT? That is the question.

September 24th, 2009

Mark Denne,a partner with Accenture, discussed in an article for CIO, four basic methods for pricing IT value. According to Denne, “As long as IT has a solid understanding of its operating costs, It can use pricing as a strategic tool for improving alignment with the business by giving executives better understanding and control over IT resources.” The four methods of pricing IT value that Denne lists include:

o   Subscription pricing: pay-per-use model in which pricing is per unit of time

o   Peak-Level Pricing: takes subscription model and adds a mechanism to monitor and record peak consumption.

o   User-based pricing: Meter IT by the person rather than the machine.

o   Ticket-based Pricing: Use of electronic “tickets” that use a short validity period.

Denne said, “Chargeback is a way to put IT services in terms that businesspeople understand and value. When IT is bought and consumed like other services, IT can become a business within the business.”

To read Mark J. Denne’s article in CIO magazine, “Chargeback Demonstrates IT Value in the Enterprise” click here.

In an interview with, Ann All, from IT Business Edge Denne said that using the chargeback model allows and IT organization to:

·         Transition from a cost center to a value center

·         Redefine itself as a service provider

·         Replace lengthy customized Service Level Agreements (SLAs) with a standard service catalog

·         Understand its own cost mode and defend itself from outsourcing

·         Alternatively prepare itself for selective outsourcing and server.

To read the entire IT Business Edge interview “IT at Your Service with Chargeback Model” click here.

However, using the chargeback model presents some challenges for some organizations.

Nick Malik, Enterprise Application Architect in Microsoft’s internal IT department believes that chargebacks work in very rare circumstances and suggests that in all but the rarest of cases, that chragebacks not only fail to provide a measure for IT value, but they actively work against the enterprise by providing an economic incentive for the business units to build solutions that do not make calls to shared resources. This afternoon at 2PM EST, Malik will discuss the Transaction Ratio Funding Model (TRF) which rewards the IT teams that develops shared resources without punishing the business funding sources that created them.

Join the discussion!For more details on this IMF web forum, click here.

 

Scrum isn’t just a rugby term.

September 22nd, 2009

“We are uncovering better ways of developing software by doing it and helping others to do it. Through this work we have come to value: Individuals and interactions over processes and tools, working software over comprehensive documentation, customer collaboration over contract negotiation, responding to change over following a plan. “ –Agile Manifesto

An article for CIO by Paul Krill from InfoWorld discussed sentiments about agile technologies and the benefits and challenges associated with utilizing an agile paradigm.  Krill states that agile programming is an area in which teams build software in short iterations rather than mapping everything out in advance. Though this offers flexibility, organizations still face challenges which were discussed at a workshop this past April in Mateo, California.

To read the CIO article by Paul Krill “Agile Developments Benefits and Challenges” please click here.

Rich Mironov, chief marketing officer at Enthiosys- an agile consulting firm, stated in the article, “I think the challenge, whenever we try to encapsulate a short definition of agile, is that it expands in a lot of directions. Really it’s a set of umbrella terms for a set of approaches that are going to be iterative, incremental, and collaborative.”  Krill references Mironov’s presentation and states that “agile technologies feature more frequent delivery of smaller, valuable increments and build quality in rather than add it at the end.” The benefits associated with agile include:

o   Strategic flexibility

o   Improved team morale

o   Depper connection

o   Alignment with markets and greater profitability

Agile 101. Click here to see a visual representation of the difference between waterfall, iterative waterfall, scrum and Lean.

In a February IMF Web Forum presentation by Benjamin Tomasini, Assistant Vice President and Application Developer at Bank of America, Tomasini presented solid approaches to strategic software design, team communication, and project process that development teams can adopt today to deliver projects quickly and with greater quality. He also discussed the strategic challenges that software development organizations face. In his presentation Tomasini focused on the ideas of Simplicity, code, abstractions, standardization, and the project process.

To read the full IMF report on Benjamin Tomasini’s presentation “Agile Development: Simple Tactics,” Click here.

In terms of simplicity Tomasini notes that people in IT have a professional burden in that they need to analyze what they are doing in terms of design and understand if there is a simpler way to accomplish what they are trying to do. According to Tomasini, “when we look at technology, we need to think about how to make it simpler to use, how to use less, and to leverage what we have more effectively.” In relation to coding, this means reducing the number of codes written.  With coding comes abstractions and Tomasini tells his audience to “look at abstractions in terms of using other people’s code.” Here, Tomasini suggests that abstractions are containers of logic similar to libraries and those organizations should be using third-party open sourced libraries. Another area that Tomisini placed emphasis on was standardization. Tomasini said, “We tend to move forward better if everyone does the same thing.”

Eric Jackson, Development Manager at Rollins also presented at an IMF forum this past June and discussed the Rollins’ journey toward agile development. He addressed why Rollins decided to implement Agile and Scrum, a popular agile method, and how each were tailored to fit their organization. In his presentation he also discussed specific examples of their success, mistakes, and pitfalls in moving from a non-iterative methodology to Agile.

The following ideas were considered as reasons for using Agile at Rollins:

o   Flexibility

o   Cost Management

o   Risk Reduction

o   Value to the business

o   Many enhancement or change requests

o   Requests not easy to prioritize

o   Improve user feedback

According to Jackson, one of the advantages that the organization saw was that business user requests appeared to be deployed more quickly to the end user than previous non-Agile projects. “Because things were done in smaller increments, delivery occurred more often, and the business could use these things in their production environments. “ In addition, there were smaller batches of code to handle as well as more “positive developer moment”

           Jackson also mentioned that the organization encountered difficulty in applying all the principles of agile, so specific methodologies within agile were utilized. The organization eventually chose the Scrum method.

To read the full IMF report on Eric Jackson’s presentation “Using Agile Development at Rollins,” click here.