Archive for March, 2010

Designing and Running IT for the Future: Day 2 Synopsis

March 31st, 2010

8:30 Mike Agar, Planning Consultant of Architecture Services, provided an overview of Allstate Insurance’s history of IT Service Management (ITIL) and focused on the process roadmap, governance, implementation, and architecture. Where do you start with ITIL? According to Agar you should start with your pain points. Some of the benefits to the IT organization include the establishment of a common language and ease in evaluation of sourcing partners while the benefits for the business include quality improvement. Some ITIL best practices that Agar listed involve creating ownership of core people to maintain focus, building relationships with key people in the organization, and investing in education.

 

9:45 Laura Tibodeau, Strategy & Planning Manager, Hewlett-Packard aimed to educate the member attendees about enterprise architecture by pointing out different frameworks, responsibilities of enterprise architects, and the different methods of training. The presentation also centered on the mental process of determining which framework to utilize. Questions were posed for the members for group discussion such as:

1)      What is the appropriate budget for enterprise architecture and how should you allocate that?

2)      What is your organizations internal plan to develop EA architects?

Attendees indicated that a sufficient budget ranges from $5K to $8K and that the allocation depends on the program’s level of maturity (whether it be year 1 or year 5 for example.) In addition, attendees indicated that internal plans to develop their enterprise architects included mentoring from more “seasoned” individuals as well as using external resources to find qualified people.

 

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Live from San Antonio: Day 1 Summary

March 29th, 2010

March 29, 2010

Day 1 Summary

8:30 a.m.  Seventy something degrees and sunshine greeted IMF members attending the “Designing and Running IT” forum  in San Antonio, Texas.  After a round of introductions in the primary meeting area at the McDermott House on the USAA campus, members indicated that their organizations were looking to further consolidate their data centers through virtualization efforts. In addition members shared trends of their IT budget, some indicating that it was dependent on its business, while others indicated flat to nonexistent growth.

9:00 Rick Schlitt, Senior Vice Presidnet of IT Operations, began the morning by introducing the USAA organization and discussing the strategy that enabled them to operate with low cost and high quality. Schlitt summarized the organization’s strengths which include: a corporate environment that enables IT to be successful, ability to invest, automation implementation, and quality focus- among many other strong points.

10:30 Dale Seavey, Director of Architecture, Design and Engineering at Cisco Systems, Inc. presented technologies and trends to enable the future workforce. With the “internet generation,” whose definitions of privacy and security are seemingly lenient in comparison to prior views that existed, organizations will have to find new ways to engage their employees. Among the trends that Seavey indicated include the idea that operating systems will be browser based and applications will move to the cloud.

12:30  After a fulfilling lunch, members were taken on a brief tour of the USAA facilities beginning with a brief history of the McDermott house. The group then toured a part of the 5 million square feet grounds that gave them the opportunity to get a brief glimpse into the various pieces that make up the facilities’ fairly large mosaic.

2:15 John Holt finished the last of the afternoon’s scheduled presentations by discussing the concept of the shared nothing computing cluster. He offered details about the programming model and indicated the necessary steps of completion. The shared nothing cluster of commodity is inexpensive platforms. However, it is difficult to use. The ECL language enables the programmer to offer a solution in an abstract manner that is functional and independent of the parallel and distributed aspects of the platform.   

3:15 Attending members leveraged peer knowledge through discussion of top-of-mind issues prompted by the day’s sessions. Members engaged in active conversation and offered their points of view about their organizaitons’ practices that were completed in the past. 

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Live updates from San Antonio March 29th &30th

March 26th, 2010

Next week (March 29- 30) the Information Management Forum will be hosting our “Designing and Running IT for the Future” forum at the USAA headquarters in San Antonio, Texas.

USAA is a diversified financial services group of companies, and is among the leading providers of financial planning, insurance, investments and banking products to members of the U.S. military and their families. The company’s 7.2 million members rely on the convenience and accessibility of USAA financial products backed by award-winning service.

Since 1922, USAA has provided a full range of highly competitive financial products and services to the military and their families and today certain products are available to the public.

The IMF is very excited about the planned sessions that will cover topics ranging from IT Service management, high performance computing, IT operations, TOGAF and more. Included in the agenda is a tour of USAA’s complex which is also the largest commercial building in the United States.

Unable to join us for the meeting? Follow live tweets via Twitter @ITInfoForum (#designandrunIT) or check back for live blog updates!