Tech Bars: Are They Worth the Investment?

A new topic has been added to the agenda for the IT Finance Managers Second Quarter Meeting held Thursday and Friday, June 2 – 3rd at the Boeing Corporation in Seattle, WA. VMware recently implemented a walk-up tech bar that gives employees the opportunity to receive hands-on diagnosis and troubleshooting if a problem were to arise with their device. Girish Israni, Controller, IT Infrastructure and Desktop at VMware will discuss VMware’s experiences and challenges around establishing the tech bar and explain why the increased cost is […]

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IMF Connect Report: Service Desk Best Practices

Service Desk Best Practices is based on an IMF Connect discussion. In this report, members share their experience using various service desk and self-support services and discuss how ITIL and analytics play into the service picture. Members also converse over best practices and discuss what gives a person VIP status regarding help tickets. To download this report, login to our website and view the Reports tab. Members have access to hundreds of reports that are generated from presentations given by […]

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IMF Report: The Evolving Landscape of Cybersecurity

cybersecurity

The Department of Homeland Security named October 2015 as National Cyber Security Awareness Month, so it’s timely that The IMF release this report, The Evolving Landscape of Cybersecurity, by Broadcom Corporation Director of Information Security Sheryl Hanchar. The Evolving Landscape of Cybersecurity The Evolving Landscape of Cybersecurity is a report based on two presentations given by Sheryl Hanchar, Director of Information Security for Broadcom Corporation at the IMF Senior Executive Forum and an IT Finance Managers Meeting in […]

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