Posts Tagged ‘CIO Roles’

CIO- Business or Technology?

November 29th, 2010

CIOs play important roles in companies and organizations all over the world today. The Chief Information Officer is usually the most senior executive in an enterprise responsible for the information technology and computer systems that support enterprise goals. They typically report to the chief executive officer, chief operations officer or chief financial officer. When talking about this high level position of IT leadership though, there are some common misperceptions.

CIO Insight has an article up now discussing the myths of a CIO’s role. One of these that stood out to me in particular was the idea that CIOs usually earned some kind of “techie” degree along the way. In reality, some don’t have any formal IT education. However, technology ignites their passion and intellectual curiosity when it comes to envisioning how it can solve business challenges. So that leads me to the question, is it better to have a business savvy CIO as opposed to one whose more technologically inclined?

Ideally you would like to have the best of both worlds but that is not always possible. On the one hand you need somebody capable of running a fairly important department effectively and efficiently. On the other hand, you need someone in tune with the rapidly evolving world of clouds and iPads in order to stay on top of the competition. Having someone that can relate to the IT architects and such is very important as well. At the same time that person needs to be able to articulate these IT projects (without using IT jargon) to various stakeholders in order to sell them on different issues and gain their support. It is a tough choice with a lot on the line. Which way do you go?

What Are CIOs Trying To Hide?

July 28th, 2010

Every CIO can immediately think back to an instance when they had technology projects that failed due to vendor complications. Despite these difficulties, Thomas Wailgum brings up an interesting point and very debatable topic in his article “Are CIOs Too Cozy with their Technology Vendors?”Why do CIOs refuse to voice their displeasure when given the opportunity? Wailgum surmises with the constant frustration and lack of appreciation they receive from their vendors they should feel compelled to do something about it. When it comes down to it though, in most cases, CIOs refuse to name specific vendors like Oracle, IBM, or Microsoft or offer honest assessments of their products in a public forum.

CIOs need to remember that they are the consumers in the relationship, therefore they hold the power, says Wailgum. He wonders if, in today’s smothering atmosphere of political correctness, CIOs are just relaying what their PR people script for them. This just should not be the case. In fact CIOs have more choices today than ever before, strengthening their already solid consumer position.

For example, cloud computing has created a plethora of business computing options. Unfortunately, according to Wailgum, they are not taking advantage of their position and this is a disappointment. With that kind of force in the market, CIOs should be on the offensive, pressuring their vendors to improve their technology and correct any errors in a timely manner or else.

To read Thomas Wailgum’s article, “Are CIOs Too Cozy with their Technology Vendors?,” in its entirety please click HERE.

Communication: A CIO’s Best Friend or Worst Enemy

July 21st, 2010

Arguably the most important leadership trait in IT is the ability to communicate effectively. For the CIO in particular this is a critical part of his/her job. They need to be able to negotiate and state their business cases to shareholders. They have to be convincing, credible, and captivating to get their projects approved. However, CIOs are human beings just like anyone else and sometimes they make mistakes when it comes to communication. Meredith Levinson spoke with some CIOs about this for her article on CIO.com entitled “10 Communication Mistakes CIOs Still Make.”

Here are a few of the mistakes she lists:

  • They Use Scare Tactics to Sell Ideas

Some CIOs will go into a business meeting and tell the other executives if they don’t do this and that the company could be in real trouble. They exaggerate and oversimplify things. Instead of opening up a stakeholder’s mind to new ideas though, this can make them more cautious and weary. It is recommended that a CIO present a few solutions with pros and cons and focus on financial, business, and customer impact.

  • They Over-Rely on Facts

Obviously facts are critical for a CIO in building his/her case but relying too heavily on the facts can take away emotional appeal. Instead, says one CIO, you should be telling a story to capture a stakeholder’s imagination. This creates a connection or bond and you’re more likely to win them over.

  • They Put Audiences to Sleep with Power Point

Power Point is without a doubt a popular tool in the business world but a lot of people simply cannot build a decent presentation worth sitting thru. Bullet point after bullet point leaves executives bored and overloaded on information. CIOs should take a step back before making a presentation and decide if Power Point really is the most effective way to state your case. Perhaps you could try a dramatic demonstration. That’s much more exciting and once again appeals to the emotional side of people, not just their intelligence.

To check out the rest of this list as well as Meredith’s complete article, head over to CIO.com or CLICK HERE.