ITFM Q2 Meeting Agenda Includes Shadow IT, Job Modeling, IT Org Structure, & More

The IT Financial Managers Second Quarter Meeting is scheduled for Thursday May 2nd and Friday May 3rd. Cisco Systems will host the event at their headquarters in San Jose, CA. Download the current meeting agenda that includes speakers, topics, times, travel information, and more! Here’s a sample of what you can look forward to… Managing IT Finance in the World of Shadow IT John Kennedy, Cisco Systems IT Finance Organizational Structure and Job Modeling India […]

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Should IT Chargeback?

The Question: I learned early on with the IMF while facilitating a meeting that if I have a long phone call I need to make I should just ask the question “is IT Chargeback is a good idea?” I could then leave the room and be sure the discussion was still going when I returned an hour later. The particularly good news on this topic, as opposed to function points for example, is that most […]

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Tips For Your Service Catalog

Service catalogs are nothing new to the IT community. The service catalog is an important tool for service strategy because it is the virtual projection of the service provider’s actual and present capabilities. It serves as a service order and demand channeling mechanism. It also acts as the acquisition portal for customers, including pricing and service-level commitments, and the terms and conditions for service provisioning. If your organization has a service catalog or is in […]

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